ECM is ideal to manage a distributor-dealer network setup, where a primary distributor serves the market through a wide Dealer network (Sales, Service & Spares), which is monitored by field Representatives / Managers of the Distributor. Further, the ECM is specifically designed to cater to the automotive industry and is incorporated with specific features such as registration processes, warranty systems, stock management by engine/chassis etc.
The ECM provides the Distributors & Dealers many features to improve the effectiveness & efficiency of the operation and includes tools to expedite three-way communications (Distributor-Field Team-Dealer) as well.
The system provides the Distributor information ‘at a click’ that would otherwise take hours or sometimes days to compile. Further, the ECM saves time and communication cost of the Distributor by providing key information to the Dealers, which are currently given via phone or fax. On the flip side, the main distributor would save valuable time in responding to a large channel network, allowing for value addition and reducing a large amount of paperwork at the same time. The ECM is therefore a Green Solution that eliminates unnecessary paperwork and empowers both sides of the operation by providing strategic information and operational functionality online from anywhere.
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